vHive Features
Mobile-Enabled Phone System
Millennials, the mobile Internet generation, are the future of your workforce and they are most comfortable with a mobile device in their hand and a library of apps at their disposal. Give millennials the tools they need and expect to succeed…plus the flexibility today’s businesses demand.
With our IOS and Android MX mobile app, employees’ mobile devices are seamlessly integrated into the company business phone system. Using the MX mobile app, they can make business calls, send instant messages to other users, check business voicemail, send and receive business faxes and text messages, and access the company directory.
They can set up or join voice conferences and online meetings. And because they are using and presenting their business telephone number, not their personal number, they maintain their business identity and privacy.
And for users that are members of work groups or our Integrated Contact Center, they can seamlessly use their mobile device to handle those types of calls with all recording, monitoring and metrics fully in place.
Key Features
- Real-time status and presence notes
- Push notification
- Visual Voice Mail
- Real-time call alerts and full caller ID
- Single number contact
- Corporate directory and extension calling
- Call Hold and Transfer
- Contact Center Agent functionality
- Address book integration
- Instant Messaging (IM) and IM alerts
- Integrated softphone features available over WiFi network
- Call back through the system
- Least cost routing
- Call logs and history
- Caller privacy
- Supports iPhone and iPad