Target messaging and music for specific customers
- Choose music and messages to play based on time, day, and caller ID information.
- Enhance user experience with music optimized for mobile devices.
- Customize each extension with its own selection of music and messages.
Deliver helpful information during messages on hold for
- Answer frequently asked questions.
- Give directions to your company office.
- Announce new products, services, and events.
Retain more callers with music and message on hold
- Interrupt music on hold at timed intervals with reassuring voice updates and customized messages.
- Use the default voice prompts to quickly get started, then record a custom message to encourage callers to stay on the line.