Service Plans

At vHive VoIP we understand that businesses are unique and one solution may not fit all needs. Our solution can be customized to offer not just our award winning hosted cloud based solutions but we can also provide the same solution in a:

  • Virtual PBX solutions on your VMware platform
  • Hardware PBX appliances with T1/PRI and SIP interfaces
  • Gateway hardware solutions to integrate existing PBX’s and circuits to our vHive VoIP solution

All our solutions offer the same set of robust PBX features listed below.

  Basic Standard Premium Call Center
User License
Voicemail to Email  
Find Me Follow Me  
Simultaneous Ring / Twinning  
Desktop Application    
— Presence    
— Softphone    
— Instant Messaging    
— Drag and Drop    
— Custom Call Routing    
— Video Calling    
Outlook Integration    
Exchange and Office 365    
Conference Bridge    
Webpage — Click to Dial    
Hot Key Dialing    
Custom Notes Fields    
Call Queueing
(Optional Queue Call-Back)
Web Chat Queueing      
Agent Login / Logout      
Supervisor Live View      
Custom Wallboards      
Custom Reporting      
Scheduled Report Delivery      
Silent Monitor      
Coaching (Agent Whisper)      
Barge In      
Custom Dispositions      
Full Call Recording      
Additional Options Electronic Faxing, Physical Faxing, Conference Bridge, Full Call Recording, PCI Compliant Recordings, Sales Force Integration, CRM Integrations, Redundant Datacenter, Virtual Desktops, Microsoft SaS